CampSquad Marketplace Terms

CampSquad collects 10% of every successful transaction processed through CampSquad Checkout. The fee is deducted automatically as a Stripe application_fee_amount before funds are transferred to your connected account. You receive 90%.

Stripe handles all payouts directly to the bank account you connect during onboarding. Payout timing and holds are controlled by Stripe — CampSquad does not hold your funds. For questions about a specific payout, consult your Stripe dashboard.

Refund policies are entirely yours to set and enforce. When you issue a refund through Stripe, the CampSquad platform fee for that transaction is returned to you as well. You are solely responsible for communicating refund terms to families at the time of registration.

Either party may end this relationship at any time:

• You can disconnect from CampSquad via /camp-portal/billing.
• CampSquad may disconnect a camp for terms violations or fraud.

Disconnection stops future CampSquad-initiated charges. Payments already processed are not reversed.

Chargebacks and disputes are handled through Stripe's dispute process. You are the merchant of record on the charge; CampSquad does not arbitrate between camps and families. We may surface dispute data in your portal for transparency.

We may update these terms as the marketplace evolves. Material changes will trigger a new acceptance flow in your portal before any further charges are processed.